Data We Collect
We collect various types of personal information to provide and improve our services. This includes account registration data like your name, email, phone number, and verification documents when required.
Additionally, we gather device and browser information such as IP address, browser type, and usage patterns to enhance security and user experience. Local payment details including INR transactions are securely processed to facilitate deposits and withdrawals.
Cookies and similar tracking technologies help us personalize content, keep you logged in, and monitor site performance.
How We Use Your Data
b14 uses your data primarily to operate and manage your account, process payments, personalize your experience, and comply with legal and regulatory obligations in India.
Data assists in improving our platform, offering relevant promotions, and detecting fraudulent or suspicious activity to protect all users.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We utilize cookies to remember user preferences, improve site functionality, and analyze traffic. This helps deliver timely content and supports mobile-friendly interfaces essential for Indian players.
You can control or disable cookies through your browser settings, but this may affect site performance or access to certain features.
No tracking extends beyond our platform without explicit consent.
Data Storage and Security
b14 implements robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Encryption, firewalls, and secure authentication practices are standard. Access to personal data is restricted to authorized personnel bound by confidentiality.
We regularly review these measures to ensure compliance with best practices and Indian legal frameworks.
Sharing Data with Third Parties
We do not sell or rent your personal information. Data may be shared with trusted service providers strictly for operational purposes such as payment processing and identity verification.
All third parties are vetted for compliance with privacy standards and contractual obligations to maintain confidentiality.
Disclosure may also occur to comply with legal requests or protect our rights.
Your Data Rights
You have the right to access, correct, or delete your personal data held by b14, subject to regulatory and legal requirements.
You may also object to processing or request restrictions in certain circumstances.
Requests can be submitted via our support channels, and we strive to respond promptly and transparently.
Changes to This Policy
We may revise this Privacy Policy occasionally to reflect changes in laws, technologies, or our practices.
Updated policies will be posted on our website with a new effective date. Continued use of b14 services constitutes acceptance of the revised terms.
We encourage regular review to stay informed of how we protect your privacy.
Contacting Support
For privacy inquiries, data requests, or concerns, please contact b14's customer support team. We are committed to safeguarding your data and addressing questions quickly.
Visit the FAQ page for common questions or use the registered account support options for further assistance.
Your privacy and trust remain our highest priorities at b14.